we take pride in our work and finish every job to the highest standard,
you could argue that youve only got our word for that?
Well, to support our claims, heres what some of our customers think of the
repairs we have carried out.
Dear Mr. Glenister,
I have been on holiday and have only just had the chance to write to you. I would like to say thank you for the Certificate of Repair that you sent me and I am very pleased with the repairs that you carried out on my Mini. It was a very professional job and I thank all who were concerned with it. I shall highly recommend you to all my friends and colleagues.
Lee Cuddington – Tadley
Dear Colin & Richard,
Thank you for all the work you have done on my car – it looks great.
I am sorry that this was not a straightforward job; Direct Line really messed up & Visa refused authorisation due to a fraud alert.
Anyway, it all worked out in the end, so thank you for sticking by me.
Dear Sir or Madam,
I recently had my car repaired by your workshop after it was damaged in a car park, and I would like to comment on how smoothly and efficiently the whole process was organised, and praise all the companies involved. I feel that these days we are too keen to criticise when things go wrong, and not give credit where it is due. Hence my letter to you congratulate you on an excellent service to your customer, the standard of the repair was first class and the general customer care outstanding. Thank you.
Mrs. Hilary Sichel – High Wycombe
Dear Mr. Fulwell,
I want to express my appreciation at first class service, which I have received from your firm.
Jenni was an absolute delight to deal with. Absolutely nothing was too much trouble for her. It was very refreshing to deal with her. You have a real asset in her.
The standard of workmanship is first class. My car feels and looks brand new. The challenge is for me to keep it that way!!
I was hugely impressed all round.
Thank you very much for such a high level of professionalism.
Caroline Nightingale – High Wycombe
Just a quick note to thank you for another superb repair job on my car.
As usual, the quality of the workmanship makes it impossible to detect any evidence that the car has suffered any damage at all.
Notwithstanding that, the car was returned to me in the most immaculate condition, having been thoroughly cleaned, polished and valeted throughout. Excellent service.
Please pass my sincere thanks on to Richard Lailey, who looked after me superbly, the technicians and craftsmen in your body shop and the valet – all of whom do you the utmost credit.
Thank you once again,
J.R. Howells – Beaconsfield
Dear Mr. Fulwell,
Thank you for your courteous welcome when I called this morning to inspect the cause of my BMW failing its MOT test – it certainly was a nasty example of corrosion.
May I say how impressed I was by the cleanliness of your well-appointed body shop, which certainly does credit you, and at the same time caused me to be quite happy about leaving my car in your hands.
I hope the work progresses well, and I may well telephone you next Monday to get some idea from you of when it might get back to Tring.
With renewed thanks,
Philip Smith – Princes Risborough
Dear David, Colin & Rene,
Gene and I would like to thank you for the excellent body repairs that you recently carried out on our car. Where have the dents and scratches gone!!
We wish you all good luck with the new body shop venture and hope all goes well.
David Vaughan – High Wycombe
I just wanted to write to thank you and your company for the excellent service, quality of workmanship & attention to detail you company exhibited during the repair to my car.
I cannot praise you and your company enough; most of the businesses in this area could take a very large page out of your book.
You should be very proud of yourself and your company, thank you again.
Alan Jessop - Naphill
I would like you to forward my thanks to Rene and his team at Lane Fulwell & Glenister for a job well done on restoring my car to its original state before I had the accident. As you may recall, your original body shop at Whites in reading had painted my car the wrong colour! Then showed little interest in fixing the problem, frustrating to say the least. LFG have restored my faith in the body repair industry, and in my opinion are great asset to your business.
They seem to go beyond the call of duty when it comes to service, that attitude should be remarked upon, hence my e-mail.
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